Sept. 3, 2021
Interview with Patrick Sterling, Senior Director of Legendary People and Risk, Texas Roadhouse
We're chatting about the restaurant retail industry in this episode! Service and people are important elements of business success today. During this time of the "Great Resignation" tsunami, valuing people has proven to be the single most effective strategy a company can practice. Patrick shares his experiences in managing people, the role of emotional intelligence, leadership humility, and why PEOPLE continue to be the focal point of a successful business model at Texas Roadhouse when it comes to managing risk.